Core FAQs

  • We offer 2 types of delivery:

  • Standard Pallet delivery– This is a complimentary delivery service offered by Gozney. The courier will deliver the product to the kerbside of your chosen address. The driver will be unable to move or assemble the oven past the point of delivery (kerbside) even short distances onto people’s properties. To arrange your delivery you will be contacted (post purchase) to confirm a suitable date, this is then confirmed with the courier (you will need to be present and sign for delivery); Premium pallet delivery service– This is a specialised delivery service and comes at an additional cost to the product. The couriers will remove the pallet from the vehicle and move it to the assembly location at the Delivery address. You can opt to have all items unpacked and the packaging removed from the delivery address if requested at the time of delivery. To arrange your delivery, you will be contacted and given a suitable delivery date depending on your delivery postal code. You would need to provide details of access to the delivery address. (AM and PM and Saturday deliveries can be requested at an additional cost)